Frequently Asked Questions

Everything you need to know about your BlackWolf experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our 'Athletic Fit' runs slightly slimmer than standard sizing.

Are your materials sustainably sourced?

Yes, BlackWolf is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our seasonal collections.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery status.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.